To change your collection/delivery time please contact us at email@example.com
In order to avoid wastage we encourage all customers to provide their own hangers at the time of collection. Alternatively you can buy additional hangers while placing your orders. If no hangers are provided or requested, the ironed clothes will be neatly folded.
Unfortunately we cannot accept already-wet clothes due to a risk of contamination to other orders while in transit. We’d politely ask you to dry them before handing over to our Ironer for collection.
Currently our minimum turn-around time is 48 hours however we are working hard to reduce this to 24 hours.
Yes, we could do that for you, as long as the locations are in the same area. Please contact us at firstname.lastname@example.org to arrange it.
Please contact us at email@example.com to cancel your order. All cancellations up to 2 hours before the chosen collection/delivery time slot are free of charge. However, if you cancel an order less than two hours before a scheduled collection/delivery, a cancellation fee of £10 will be applicable.